A comprehensive multidimensional approach to Change Management, partnering with organizations facing transitions, such as:
Entering or leaving a line of business or a market,
Redesigning Customer Experience and Journeys,
Major talent attrition.
We typically liaise with CEO, CXO and CHRO to Design, Communicate, Execute and Calibrate a Transformation process that involves all stakeholders and multiple Iterations.
We facilitate a Strategic Design Process for:
Environment and Trends: Economy, Science, Technology, Competitive Landscape, Customer Experience and Customer Journeys.
Organization Readiness to embrace Transformation: Branding, Executive Team, Structure & Decision Making, Technology, Talent.
Purpose as Differentiator
Culture as a Product
Talent Engagement Model
- Digital HR:
Employee Experience and Employee Journeys
- Coaching to Leaders along the process:
Mind and Skin in the Game